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Privacy & Policy

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Privacy & Policy

Information about our Organization and Website

This Privacy Policy describes the information that we collect from our visitors and how that information may be used. Your privacy is important to us so please make sure you read this Privacy Policy carefully when using the website, tools, and any of our other services. By using our website you are accepting our policy described as the following:

Our privacy policy covers Shannam Digital, the tools, links, report, and all other services.

Providing Visitors with Anonymous Access

You can access our website homepage and browse our site without disclosing your personal data.

Automatic Collection of Information

Shannam Digital does not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals. We do not use cookies to store personal data nor do we link non-personal information stored in cookies with personal data about specific individuals.

Data Collection and Purpose Specification

Shannam Digital does not share your email address or other personal-identifying information with any third parties, except our service providers, such as credit-card payment processors, performing services on our behalf. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes. Shannam Digital complies with the Federal Can-Spam Act (15 U.S.C. 7701 et seq.). Shannam Digital collects the personal data that you may volunteer while using our services. We do not collect information about our visitors from other sources, such as public records or bodies, or private organizations. If we wish to use your personal data for a new purpose, we offer you the means to consent to this new purpose.

Disclosure and Visitor Choice

We do not disclose your personal data to our subsidiaries or other organizations.

Use of Private Information

We use the personal information we collect from you for the following purposes:

  • To help us learn more about our site visitors and customers and to improve their overall experience and our business
  • To address problems with the Website, our business or our products and services and to protect the security of the Website and our business
  • To contact you occasionally about upcoming promotions and or news about Shannam Digital

Privacy Support

If you have an enquiry or concerns about our privacy policy, please go to the Contact Page.

Changes to this Privacy Statement

We reserve the right to change this Privacy Statement at any time. Please check this page periodically for changes. Your continued use of Shannam Digital website following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.

SMS Messaging

Overview of SMS Services

Our SMS messaging services, delivered through a 10-Digit Long Code (10DLC), enable us to send text messages directly to users who have opted in to receive such communications. This section of the Privacy Policy outlines how we handle personal data in relation to our SMS services.

Consent and Data Collection

  1. User Consent: We collect phone numbers and related personal data for SMS messaging only from users who have given their explicit consent. Consent is typically obtained through sign-up forms, online agreements, or other opt-in methods.
  2. Data Collection: The personal data collected for SMS services may include your mobile phone number, name, and other relevant information required to deliver the service effectively.

Use of Personal Data

  1. Purpose of Data Use: The personal data collected is used exclusively for the purpose of sending SMS messages as per the user’s consent. This may include promotional messages, alerts, updates, and other communications.
  2. Data Processing: We take all necessary steps to ensure that personal data is processed in accordance with applicable laws and regulations, and only for the duration necessary to fulfill the intended messaging services.

Data Sharing and Disclosure

  1. Third-Party Access: We do not sell or rent personal data to third parties. Access to personal data is strictly limited to what is necessary to provide our SMS services.
  2. Compliance with Law: We may disclose personal data if required by law or if necessary to protect our rights or comply with judicial proceedings, court orders, or legal processes related to our services.

User Rights

  1. Opt-Out: Users can opt out of our SMS messaging service at any time by replying with a standard keyword like "STOP".
  2. Access and Correction: Users have the right to access their personal data and request corrections or deletions as applicable.

Changes to Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our SMS services or compliance with regulatory requirements. Users will be notified of significant changes as required by law.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at hello@shannamdigital.com.

Terms of Service

SMS Messaging

This Terms of Service section governs the use of our SMS (Short Message Service) messaging services provided through a 10-Digit Long Code (10DLC). By using our SMS services, you agree to comply with these terms and all applicable laws and regulations.

User Consent

  1. Opt-In:Users must provide explicit consent to receive SMS messages from us by providing your phone number and checking the opt-in box on our sign-up form. Your consent is not a condition of any purchase.
  2. Opt-Out:Users have the right to opt out of receiving SMS messages at any time by replying with a standard opt-out keyword like “STOP”. After opting out, the user will no longer receive SMS messages from us.

Message Frequency

The frequency of SMS messages may vary but is generally kept to a minimum as disclosed in our opt-in form.

Fees and Charges

  1. Standard Rates Apply:Message and data rates may apply to SMS messages. Users are responsible for any charges incurred from their mobile carrier.
  2. No Additional Charges:Our SMS service does not impose any additional fees beyond standard carrier rates.

Data Privacy

  1. User Information:We are committed to protecting the privacy of our users’ personal information. User data collected through the SMS service will be handled in accordance with our Privacy Policy.
  2. Data Use:Collected data will only be used for delivering SMS messages and improving our services. We will not share or sell personal information to third parties.

Compliance with Telecommunications Standards

We adhere to all regulations and best practices governing 10DLC services, including but not limited to the standards set by mobile carriers and regulatory bodies.

Indemnification

Users agree to indemnify and hold harmless our company from any claims, damages, or expenses arising from their violation of these terms or misuse of the SMS service.

Modification of Terms

We reserve the right to modify these Terms of Service at any time. Continued use of the SMS service after such modifications constitutes acceptance of the new terms.

Contact Information

For any questions or concerns regarding these Terms of Service or our SMS services, please contact us at hello@shannamdigital.com